Terms & Conditions

Welcome to Fragaura. By accessing or using our website, you agree to be bound by the following terms and conditions. Please read them carefully before placing an order.

1. About Us

Fragaura sells authentic Middle Eastern perfume decants and full bottles, including brands such as Rasasi, Lattafa, Armaf, Afnan, and Ajmal, to customers across India.

2. Use of Website

By using this website, you confirm that you are at least 18 years of age or accessing it under the supervision of a parent or legal guardian. You agree to use this site only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the site.

3. Product Information

We make every effort to accurately describe our products, including fragrance notes, sizes, and pricing. However, we do not guarantee that product descriptions, images, or other content are error-free. Scent perception can vary between individuals and skin types.

4. Pricing & Payment

All prices are listed in Indian Rupees (₹) and are inclusive of applicable taxes unless stated otherwise. Payments are processed securely through Razorpay. We reserve the right to change prices at any time without prior notice.

5. Order Acceptance

Placing an order does not guarantee acceptance. We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, pricing errors, or stock unavailability. If your order is cancelled after payment, a full refund will be issued.

6. Shipping & Delivery

Please refer to our Shipping Policy for details on dispatch times, delivery estimates, and charges.

7. Returns & Refunds

Please refer to our Return & Refund Policy for details on eligibility and process.

8. Intellectual Property

All content on this website, including logos, product photography, and written content, is the property of Fragaura and may not be reproduced, distributed, or used without prior written permission.

9. Limitation of Liability

Fragaura shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or website, to the fullest extent permitted by applicable law.

10. Governing Law

These terms are governed by and construed in accordance with the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of [your city/state].

11. Changes to These Terms

We may update these Terms & Conditions from time to time. Continued use of the website after changes are posted constitutes your acceptance of the revised terms.

12. Contact Us

For any questions regarding these Terms, please reach out via our Contact Us page.